A woman was upset with Air India when she found chicken pieces in the vegetarian meal she ordered on a flight from Calicut to Mumbai. She shared her experience on social media, mentioning a one-hour delay in the flight and the issue with the meal. Despite informing the cabin supervisor and getting an apology, no action was taken to inform other passengers with vegetarian meals.
Her problems continued as the delayed flight affected her friend's connecting train to Ahmedabad. Frustrated, she vented on social media, tagging regulatory bodies and demanding accountability. In response, Air India requested her to share details privately.
The incident gained attention on social media, leading to widespread criticism of Air India's service.
In a similar incident last year, chef Sanjeev Kapoor expressed dissatisfaction with Air India for serving cold chicken tikka on his Nagpur-Mumbai flight. He criticized the airline for the breakfast representation of Indian cuisine.
